Booking.Com: Import Properties from Booking.Com to Hostsync #
This article explains how to import properties from Booking.com to Hostsync via Settings > Channel Manager > Booking.com > Import.
Summary #
To import a property from Booking.com:
- Enter the Booking.com hotel ID
- Import the property
- Check what was imported and add any missing content
- Import existing bookings
- Check what Hostsync will send to Booking.com
- Activate the connection to automatically synchronize prices and availability and import bookings
⚠️ Attention: Each property in Hostsync is unique. You should only import properties that you have not yet created manually or imported from Airbnb.
📘 Read the full instructions here before starting.
Before You Start #
Hostsync offers advanced features that greatly facilitate your operation.
Importing is a quick way to set up a new property, but not all data is imported — some manual corrections will be necessary after the import.
Learn more about how the Channel Manager works
Step-by-Step Guide #
Step 1: Enter the Hotel ID on Booking.Com #
- Go to Settings > Channel Manager > Booking.com > Import
- Enter the Booking.com hotel ID
If a “Connect to Booking.com” button appears:
- Click the button
- Click “Start” and search for “BEDS24”
- Check all the checkboxes
- Wait for confirmation from Booking.com
Step 2: Import the Property #
- Click “Import a property from Booking.com”
- Enter the hotel ID and click “Import from Booking.com”
Step 3: Verify Imported Content #
- Go to Settings > Channel Manager > Booking.com > View Content
- Check what was imported and add any missing content
- Go to the Calendar to confirm that prices were imported correctly (up to 10 daily rates will be imported; minimum stays are not imported)
Step 4: Correct the Number of Rooms #
- Go to Settings > Properties > Rooms > Configuration
- Adjust the “Quantity of this Type” field to the total number of rooms of each type
Step 5: Set Minimum/Maximum Stays (Optional) #
- Go to Prices > Daily Price Rules
- Edit and adjust the “Minimum Stay” and “Maximum Stay” values as needed
Step 6: Import Existing Bookings #
- Go to Settings > Channel Manager > Booking.com
- Click Import Existing Bookings
You can also:
- Import from Airbnb/Expedia if you already have the connection set up
- Add manually through the calendar or import via file
.csvin Settings > Properties - Close dates in the calendar or use the “Overlay” function to set inventory and check-in/check-out restrictions
Step 7: Verify What Will be Sent to Booking.Com #
- Go to Settings > Channel Manager > Booking.com > Mapping
- In the “Rooms/Listings” section, click “Price Data” to verify what will be synchronized
Step 8: Activate the Connection #
When everything is correctly set up:
- Click Activate Connection > Activate Connection Now
⚠️ Attention: If you have dormitories, do not activate the connection alone. Send a support request explaining that you have dormitories connected to Booking.com. Our team will adjust the settings manually.
Step 9: Disable Auto-Replenishment (Optional) #
- Log in to your Booking.com account
- Go to Rates and Availability > Settings > Auto-Replenishment
- Disable the feature by changing to No
This prevents Booking.com from automatically reopening dates in case of cancellation, without waiting for the update sent by Beds24.
Step 10: Check if the Connection is Active #
Click Update to see the connection status.
The connection is working correctly if:
- The status shows: Active XML Connection
- The hotel status is Open / Bookable
- There are no error messages
- The information displayed on the channel is correct
If you receive error messages, click the email link to see the cause and how to resolve it.
After the Connection is Activated #
You can now enjoy the convenience of managing everything directly from Beds24.
👉 Learn more about what happens after the connection is active
